The Team Lead Business Analysis is responsible for the development, maturity and coherence of the Business Analysis practice within the Lloyds Bank NL Change organisation. The Team Lead ensures a professional, standardised and future‑proof approach to business analysis across the relevant labs and delivery teams, enabling high‑quality and well‑designed change outcomes that support the bank’s strategic objectives.
Through people leadership, professional coaching, quality guidance, effective capacity management and regular alignment with stakeholders, the role strengthens the business analysis capability and ensures it remains effective, consistent and fit for the future.
A day in the life of a Team Lead Business Analysis
Your day starts by setting priorities and preparing for key meetings where you guide and challenge from a Business Analysis perspective. You continuously refine frameworks, templates and ways of working to ensure high-quality, consistent analysis across all teams.
You connect with Product Owners and stakeholders to steer ongoing initiatives, ensuring the right level of analysis is applied and aligned with agreed standards. Where needed, you challenge assumptions and help shape better, more structured solutions.
Throughout the day, you collaborate with partners such as PMO to further professionalise the discipline - strengthening governance, standardisation and alignment with the Change Delivery Framework.
You review analysis deliverables, providing focused feedback to ensure quality, consistency and reusability, while identifying broader improvement opportunities across the team.
Alongside this, you support the development of your team members and create opportunities for knowledge sharing and capability building.
You end your day by driving the Business Analysis community through sharing best practices, embedding standards and continuously raising the bar across the organisation.
Your Team
You will lead a team of Business Analysts working across multiple Agile delivery teams and change initiatives. The team plays a critical role in translating business needs into clear, structured and deliverable solutions, working closely with Product Owners, IT teams and other change professionals.
Your Accountabilities
Lead, coach and develop the team of Business Analysts
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Ensure effective capacity management, role clarity and ongoing capability development within the business analysis team.
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Provide insights and coach team members on their professional growth, including onboarding, development, progression, and succession.
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Promote a culture of knowledge sharing, collaboration and continuous learning across the business analysis practice.
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Conduct regular 1:1s, check ins and support individual development plans.
Drive the professionalisation and maturity of the Business Analysis capability
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Establish and continuously improve a shared Business Analysis approach, including methods, tools, templates, modelling standards, and ways of working.
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Ensure quality, consistency and fitness for purpose of business analysis outputs across all initiatives and delivery teams.
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Ensure analysis documentation meets internal governance, compliance, and change or IT requirements
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Champion the use of reusable patterns, best practices, and harmonised documentation across the organisation.
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Create regular opportunities for knowledge sharing through Business Analysis community sessions, peer reviews, and focused internal training activities.
Position and represent the Business Analysis function within the organisation
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Act as a senior sparring partner for stakeholders on business analysis topics, including demand shaping, solution exploration, and change impact.
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Ensure effective collaboration between the business analysis practice and adjacent roles such as Product Owners, Process Managers, Test Analysts, Test Managers, PMO, and IT delivery teams across Amsterdam and Berlin.
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Serve as a key liaison between business stakeholders, IT, and change governance bodies.
Ensure alignment with the Agile change delivery framework
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Support Business Analysts working in Agile delivery teams to operate effectively within Scrum and Kanban environments.
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Ensure business analysis activities – such as requirements analysis, backlog refinement, acceptance criteria definition, and process mapping – align with Agile principles and support predictable delivery.
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Encourage an Agile mindset and provide coaching where business analysis maturity or team maturity is still developing.
Support strategic planning and organisational development
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Monitor demand for Business Analysis capacity and ensure transparent prioritisation and allocation across teams
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Provide clear insights on business analysis workload, performance, risks, and service improvement opportunities.
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Contribute to long-term capability development, including tooling, competency frameworks and workforce planning.
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Support strategic change discussions and help shape the portfolio roadmap from a business analysis perspective.
About You
Knowledge & Experience
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Extensive experience in Business Analysis within complex change or transformation environments within the financial sector.
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Strong knowledge and understanding of Business Analysis principles, methodologies, standards, and best practices.
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Experience working across the change lifecycle, including requirements management, testing, change (and IT) governance, and regulatory or compliance-driven environments.
Qualifications
Bachelor’s or Master’s degree in a relevant field or equivalent professional experience.
Skils
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Strong communication skills in English; Dutch is highly desirable
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Proven people-leadership and coaching capability.
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Effective stakeholder management and clear, confident communication,
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Analytical and structured problem-solving ability.
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Strategic mindset combined with a pragmatic, hands-on approach.
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Strong sense of ownership, accountability, and continuous improvement
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Results-driven with a continuous-improvement focus
Some highlights of our benefits for you!
- 13th-month salary, either paid monthly or once a year in December.
- 30 days PTO (or 240 hours) per year (based on full-time employment).
- Non-contributory pension scheme.
- Flexible working; you can schedule your work hours to meet your personal needs.
Your recruitment process
Apply
Apply to our vacancies by sending your CV and motivation letter to stanley.waccary@lloydsbank.nl, or use the application form on our website. After receiving your application, we'll review it and share a reply as soon as possible.
Introductory call via Teams
After you have submitted your application, our recruiter Stanley Waccary will reach out to you to plan a short introductory chat via Teams.
The first interview
Your first chat with us will take place either online or at our Amsterdam office. The goal of this chat is get to know each other, and see if there's a match with the team, the organisation and the open position.
The second interview
We're excited to have you meet additional collagues. The chat will take place either online or at our Amsterdam office, during which we'll dive deeper into the requirements of the position and the team you'll be joining.
The offer
Congratulations! We're happy to have you as our newest addition to the team. Do you feel the same way? Then you'll receive our offer by email. For most roles, a screening is part of the process. This will take place after accepting the offer.
About Lloyds Bank
Lloyds Bank GmbH is part of Lloyds Banking Group, a financial institution with a large clientele in the UK and other parts of the world. Together with our office in Berlin, we form Lloyds Bank GmbH with its headquarters in Amsterdam and we have over 500 colleagues.
We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.
At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!
With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!
Are you ready to join our journey?
Have we made you curious, and are you ready to join the team? Please introduce yourself to us in the best way possible and send this to: stanley.waccary@lloydsbank.nl, or use the application form on our website. A screening is part of the process.
We hope to meet you soon!
Acquisition to this vacancy is not appreciated.