Your role
We may be part of a large banking group, but we are a small, close-knit bank with a clear focus and strong growth ambition. For our Feature Team Savings NL, we are looking for a Senior Business Analyst with a proven track record in delivering complex change within a banking environment.
In this role, you take full ownership of business analysis, going beyond requirements gathering to bring clarity to complex challenges, ensure end-to-end traceability, and actively shape solutions together with business and IT.
You play a key role in translating business needs into high-quality, auditable requirements, performing impact and gap analyses across processes, systems and data, and supporting well-informed decision making.
Working in a cross-border setup with colleagues in the Netherlands and Germany, you collaborate closely with stakeholders, IT and external partners to align on scope and solutions, contribute to solution design and ensure smooth delivery by maintaining alignment between requirements, testing and implementation. As a senior in the team, you coach less experienced Business Analysts and actively raise the bar for quality and impact across the team.
Do you like to be in close cooperation with the business, suppliers and other stakeholders? Would you like to carry out impact assessments and perform process analyses to define and deliver solutions? Do read further!
A day in the life of a Senior Business Analyst Savings
After your morning coffee you sit with the team and discuss latest progress on the ongoing activities, exchanging insights and challenges. You facilitate a workshop with key stakeholders where you identify their needs and translate them into requirements.
You grab lunch with a group of colleagues from another team, where you learn about the latest developments from another product that may affect the way our processes and systems are used as well as their performance – something to bear in mind and discuss with the key stakeholders?
After lunch you get in touch with a colleague from the Legal and Compliance department you work with regularly on project governance, facing the challenge of integrating Compliancy requirements with the specifics of the local business. You then integrate the outcome in the solution document and analyse the impact and address this with relevant stakeholders.
Which team will you be joining?
As part of the Savings & Loans Lab, the Feature Team Savings NL ensures end-to-end change delivery within the Dutch Savings domain. We work according to our Lloyds Bank change process and adopt this to our team’s process, applying a phased and controlled roll-out across our organisation. We do this by:
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Collaborating with the business through elicitation sessions to ensure full understanding of business needs
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Translating business needs into concrete user stories, elaborate on them within refinement sessions and manage them throughout their lifecycle
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Carrying out assessments to facilitate the development and validate solutions
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Delivering backlog items from creation and estimation until testing and implementation.
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Supporting the Product Owner with managing the backlog and clarification of detailed requirements with input from stakeholders
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Working closely with suppliers as well as colleagues in different locations
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Participating, where applicable, in relevant team meetings and cadences aligned with our way of working
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Ensuring adherence to processes within Lloyds Bank GmbH and Lloyds Banking Group
You recognize yourself in this profile
Capabilities
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Structured thinking & listening skills
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Strong analytical thinking with the ability to structure complex topics
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Able to switch between detail and big picture (end-to-end process view)
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Strong verbal and written communication skills in English
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Strong verbal and written communication skills in Dutch are a plus
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Presentation skills (e.g. hosting meetings / workshops)
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Flexible and pro-active attitude
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Ownership driven mindset
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Excellent stakeholder management, including senior stakeholders
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Able to cope with resistance
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Strong working relationships to work collaboratively within the Delivery team as well as across organizational levels
Qualifications
Bachelor’s or master’s degree in business studies
Experience and Knowledge
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>5 years relevant work experience within BA role
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Experience working in the Dutch Financial Sector is a plus
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Strong understanding of banking processes, systems and regulatory context
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Knowledge of and experience with the Savings domain
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Experience with complex change initiatives and cross-team delivery
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Relevant Business Analyst certifications are a plus
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Experience in mentoring and coaching is a plus
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Proficient in using Microsoft Office applications (Word, Excel, PowerPoint), JIRA, and process visualisation tools (e.g. Visio)
Some highlights of our benefits for you!
- 13th month salary, either paid monthly or once a year in December
- 30 days PTO (or 240 hours) per year (based on fulltime employment)
- Non-contributory pension scheme
- Flexible working; you can schedule your work hours to meet your personal needs
Your recruitment process
Apply
Apply to our vacancies by sending your CV and motivation letter to stanley.waccary@lloydsbank.nl, or use the application form on our website. After receiving your application, we'll review it and share a reply as soon as possible.
Introductory call via Teams
After you have submitted your application, our recruiter Stanley Waccary will reach out to you to plan a short introductory chat via Teams.The first interview
Your first chat with us will take place either online or at our Amsterdam office. The goal of this chat is get to know each other, and see if there's a match with the team, the organisation and the open position.
The second interview
We're excited to have you meet additional collagues. The chat will take place either online or at our Amsterdam office, during which we'll dive deeper into the requirements of the position and the team you'll be joining.
The offer
Congratulations! We're happy to have you as our newest addition to the team. Do you feel the same way? Then you'll receive our offer by email. For most roles, a screening is part of the process. This will take place after accepting the offer.
About Lloyds Bank
Lloyds Bank GmbH is part of Lloyds Banking Group, a financial institution with a large clientele in the UK and other parts of the world. Together with our office in Berlin, we form Lloyds Bank GmbH with its headquarters in Amsterdam and we have over 500 colleagues.
We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.
At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!
With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!
Are you ready to join our journey?
Have we made you curious, and are you ready to join the team? Please introduce yourself to us in the best way possible and send this to: stanley.waccary@lloydsbank.nl, or use the application form on our website. A screening is part of the process.
We hope to meet you soon!
Acquisition to this vacancy is not appreciated.